Skip to content
504 Nostrand Avenue, Brooklyn, NY 11216
DOWNLOAD OUR APP
Pét - Nat
Shop By Brand
Location & Hours
Pét - Nat
Shop By Brand
Location & Hours
Customer Account Terms and Conditions
Effective Date: 01.01.2016
Last Updated Date: 06.29.2022
collect, use, and disclose
information we obtain through the Service.
All other terms not defined herein will have the meanings set forth in the EULA.
"Personal Information" means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as:
name, address, email address, or phone number
. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
The Service Collects Your Information
We collect Personal Information when you:
register to use the Service;
log in with social networking credentials;
use the Service;
and communicate with us.
We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Service.
Personal Information Collection
You must register to use the Service. To register (whether as a guest or to create an Account), you may need to provide Personal Information, such as your email address. If you purchase a Product, we will also collect your mailing address. You may also provide other optional information.
If you login we collect and store your contact Information (such as name, email address, phone number, physical address, etc) towards managing your account on the platform and serving you with a personalized experience.
If you share your location, we collect your location to adjust the service level to your approximate location. We attempt to offer the best available offers according to your location. We will not store your location other than if you explicitly declared your address.
We collect and store the Search History for analytics, advertising and marketing purposes to provide personalized experience on the platform.
We collect and store the Financial Info (such as form of payment, payment card number, or bank account number) to support the app functionality app and provide with ability to place orders.
We collect and store the Purchases (such as an account’s or individual’s purchases or purchase tendencies) information for analytics, product personalization, and developer’s advertising or marketing on the platform.
We collect and store the Usage Data (such as app launches, taps, click, information about the advertisements the user has seen, etc) information for analytics and product improvements and personalization.
We collect Personal Information from the social media website when you use your social media credentials to log into the Service. For example, when you log in with your Facebook credentials, we may collect the Personal Information you have made publicly available in Facebook, such as your name and profile picture. We may also obtain other information with your permission, such as your birthday and friends list.
When you make payments through the Service, you may need to provide Personal Information to our third-party service providers, such as your credit card number.
We may collect Personal Information through your communications with our customer-support team. Location Information from Your Mobile Device. We may collect and store your location information if you enable your mobile device to send it to us. Collection of this information may improve the provision of the Service. You may also enter your location manually.
Cookies, Automatic Data Collection, and Related Technologies
The Service collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics. When you visit the Service, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors' computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Service may not work properly. By using the Service, you are authorizing us to gather, parse, and retain data related to the provision of the Service. How city hive Uses Your Information We use Personal Information to facilitate and improve our services; and communicate with you.
In order to request your personal data deletion you need:
open the profile page
press Delete Account button at the bottom of the page
press Yes, delete my account
We may use aggregate information
for any purpose, including for marketing purposes.
Internal and Service-Related Usage
We use information, including Personal Information, for internal and service-related purposes only and may provide it to third parties to allow us to facilitate the Service. We may use and retain any data we collect to provide and improve our services. Communications. We may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance.
We may use information, including Personal Information, to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you
We may anonymize and aggregate data collected through the Service and use it for any purpose.
CITY HIVE May Disclose Your Information
We may share your information: with our third-party service providers; to comply with legal obligations; to protect and defend our rights and property; and with your permission. We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission. We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of the Service.
Social Networking and Other Websites
The Service may allow you to share information, including Personal Information, with social networking websites, such as Facebook. We do not share your Personal Information with them unless you direct the Service to share it. Their use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their websites.
We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission. We may allow access to other data collected by the Service to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.
As Required By Law and Similar Disclosures
We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect yours', ours' or others' rights, property, or safety.
Merger, Sale, or Other Asset Transfers
Security of Your Information
We do not knowingly collect information from children under 13 and we do not want it. We will take steps to delete it if we learn we have collected it. We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Service is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at
If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child's account.
Update Your Information Or Pose A Question Or Suggestion
New Uses of Personal Information
Your Rights with Your Personal Data
Depending on your country of residence, you may have certain legal rights in relation to your personal data that we maintain. Subject to exceptions and limitations provided by applicable law, these may include the right to:
access and receive a copy of your personal data;
correct your personal data;
restrict the processing of your personal data;
object at any time to the processing of your personal data;
have your personal data erased;
withdraw any consent you previously gave to the processing of your data (such as opting out to marketing communications);
lodge a complaint with a data protection authority;
Please note your rights and choices vary depending upon your location, and some information may be exempt from certain requests under applicable law.
You may be able to exercise some of these rights by using the settings and tools provided in our services. For example, you may be able to update your user account details via the relevant account settings screen of our apps. You may also be able to opt out from receiving marketing communications from us by clicking an "opt out" or "unsubscribe" link in such communications.
Otherwise, if you wish to exercise any of these rights, you may contact us using the details in the "Contact Us" section below. As permitted by law, we may ask you to verify your identity before taking further action on your request.
City Hive Inc.
7 World Trade Center | 250 Greenwich St.
New York, NY 10007